Confidentiality & Privacy

As a client of Charlene Oristanio LLC, you have a right to confidentiality and privacy. Your identifying health information will be protected as required by federal law. Potential limits of confidentiality will be explained to you in full during your first session.

Cancellations

24-hour notice is required to cancel any appointment without a penalty. Late cancellations and missed appointments are subject to the full session charge.

Emergency Situations

I am not not to be used for emergency situations. If you or others are in immediate danger or experiencing a crisis, dial 911 immediately.

Telehealth

I am currently licensed to operate in the state of New Jersey. Telehealth services are available for individuals who live in New Jersey.

Non-Discrimination Disclosure

Charlene Oristanio LLC complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

Internet Disclosure

Information on this site and associated social media accounts are for educational purposes only. This is not a replacement for medical and professional advice, diagnosis, and intervention. Charlene Oristanio LLC assumes no liability for actions taken in reliance upon information provided online.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. For more questions or information about your right to a Good Faith Estimate visit cms.gov/nosurprises.

Privacy Policy

Charlene Oristanio LLC (“Charlene Oristanio”, “we” or “us”) owns and operates the website at www.counseling-co.com (“website”), where you can find information about our services. We take your privacy seriously, and therefore only ask you to provide information that we need in order to deliver the service or information that you have requested. In this Privacy Policy we describe how we collect, use and handle your information when you use our website.

Personal Health Information

When you interact with our website, you may choose to provide personal health information. We are committed to maintaining the confidentiality of your personal health information, and under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we must take measures to protect the privacy of your personal information as a Business Associate of our professionals.

Information Collected

Your personally identifiable information is collected from you when you use the website to perform certain tasks such as: 
a. When you send an email using the contact form on our website (such as your name and email address)
b. When you call our phone number listed (such as your name and phone number)

How we use the information collected

We only use your information for the purpose of delivering the service requested (such as linking you with a therapist for a phone consultation or initial therapy session). 

Who we share your information with

With your consent: we will share your information with third parties (for example with your insurance company or referral to an outside mental health provider if we cannot provide you with the service you are requesting). 
Legal: We may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with judicial proceedings, a court order, or legal process served on us. 

Changes

We may revise this Privacy Policy from time to time, and will post the most current version on the website. 

Contact

If you have questions or concerns, contact us at charlene.oristanio@gmail.com